Regarding inquiries, we will reply to you within two business days,
in principal.
When there is a lot of inquiries, etc. or unforeseen circumstances happen,
There is a possibility that the reply is delayed.
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【※Important※ Please confirm before sending inquiries】

· Mail reception setting (spam filter) Enabled / Disabled
※ There is a tendency that spam filters set in docomo.ne.jp emails.

・When domain designated reception is used
* Please change the settings so that you can receive the domains "cs.sousou.co.jp" and "sousou.co.jp".

・If there is mistake in the mail address

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※ If you do not receive an automatic reply mail after sending inquiries,
there is a high possibility of wrong e-mail address or spam settings.

※When using free mail such as Gmail,
there is a high tendancy that our replies​ ​
are filtered to trash can or spam mail.